Refund policy

Try it for 60 days — our money-back guarantee. Take your order home and use it for up to 60 days. If it's not right for you or your pet, contact us and we'll refund you in full — no hard feelings.

Damaged or faulty? If anything arrives damaged or develops a fault, send us a photo within 60 days of delivery and we'll replace it or refund you in full.

How to start: message us through the store's contact page or email marbleandpaw@gmail.com with your order number. Approved refunds go back to your original payment method, usually within a few business days.